Shipping policy

Version 7 November 2026

At Atmos Dive Europe (“ADE”), we aim to process and deliver your order as quickly and carefully as possible.

Order Processing

Orders are generally processed within one business day after payment confirmation. Delivery estimates below are transit times after dispatch.

Orders placed during weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email including tracking information where available.

Destination Transit time Shipping Free from
Netherlands, Belgium, Germany 1 to 2 business days EUR 6.95 EUR 50
Denmark, France, Hungary, Ireland, Italy, Croatia, Luxembourg, Austria, Poland, Portugal, Slovenia, Slovakia, Spain, Czech Republic 3 to 5 business days EUR 9.95 EUR 75
Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania, Sweden 4 to 7 business days EUR 14.95 EUR 100
Other destinations To be agreed On request On request

Free shipping applies when the order value is equal to or greater than the threshold shown. Available destinations and the final shipping charge are shown at checkout. For destinations not offered at checkout, contact us before ordering.

Delivery times are estimates only and may vary due to carrier delays, customs procedures, weather conditions, or seasonal demand.

Shipping Costs

Shipping costs are calculated automatically during checkout based on the destination.

From time to time, ADE may offer free shipping promotions. Any applicable conditions will be clearly communicated on the website.

Customs, Duties & Import Taxes

For shipments outside the European Union, import duties, taxes, customs fees, or handling charges may apply.

These charges are the responsibility of the Customer and are determined by local customs authorities.

ADE has no control over these charges and cannot predict their amount.

Delivery Responsibility

ADE shall use its best efforts to ensure timely delivery.

The risk of loss or damage to products passes to the Customer upon delivery at the provided delivery address.

Customers are responsible for providing accurate shipping information during checkout. ADE cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Delayed or Lost Shipments

If your shipment appears delayed or lost, please contact us at:

atmos@divebrandseurope.com

We will work with the shipping carrier to investigate the issue and assist where possible.

Damaged Parcels

Please inspect your package upon delivery.

If your parcel arrives visibly damaged, we recommend taking photographs before opening the package and contacting us immediately.

Contact Information

Atmos Dive Europe is operated by Aqua Star Network, registered with the Dutch Chamber of Commerce under number 74803565.

Atmos Dive Europe
A. Hofmanweg 1-B11
2031 BH Haarlem
The Netherlands

E-mail: atmos@divebrandseurope.com